Cancellation and Refund Policy

Cancellation and Refunds

At Cricket Fantasy Hub, we aim to ensure a smooth and enjoyable experience for all users. This policy outlines our guidelines for cancellations and refunds to provide clarity and transparency.

Cancellation Policy

Users can cancel their account or subscription anytime. To initiate a cancellation, please reach out to our support team through the contact options available on our website or app. While we process cancellations promptly, certain services may remain active until the end of the current billing cycle or subscription term.

Refund Policy

Refunds are issued under specific circumstances as detailed below:

  • Subscription Refunds: If you cancel your subscription, you may be eligible for a partial refund based on the unused portion of your subscription period. Refunds are typically processed within a reasonable period after the cancellation request.
  • In-App Purchases: Refunds for in-app purchases are subject to our review and approval. If you encounter issues with a purchase or believe you are entitled to a refund, please provide our support team with detailed information regarding the transaction.
  • Technical Issues: If technical problems prevent you from using our services, please report the issue to our support team. After investigation, we may offer a refund or an alternative solution if deemed appropriate.

Certain fees or charges may not be refundable. We reserve the right to deny refunds if the request does not comply with our policy or if there has been misuse of our services.

Requesting a Refund

To request a refund, please contact our support team with the following details:

  • Your account details or order number.
  • The reason for the refund request.
  • Any relevant supporting documentation or screenshots, if available.

Our support team will review your request and respond within a reasonable period. We appreciate your understanding as we work to address your concerns.

By using our services, you acknowledge that you have read and understood this Cancellation and Refund Policy. We reserve the right to modify this policy at any time, with updates posted on this page.